Melissa is the perfect combination of professional and personable. We couldn't have asked for more in a real estate agent. We always knew she had our best interests at heart and communication with her was always fast and efficient. We can only hope that we have friends or family members who need a real estate agent in the near future just so we can recommend Melissa to them!
-J & B Shaum
Melissa VanDam was an absolute delight to work with on our recent home purchase. There were many obstacles involved in our transaction that caused us much anxiety, but Melissa responded immediately to all of our concerns and kept us informed at every step in the process. She has a very calming demeanor that keep the transaction on track- and kept our anxiety in check. She’s a true professional. I highly recommend her and I will be glad to share my personal experiences with others if interested.
Melissa - any critique would be all positive. Excellent communications (even while on vacation) wonderful follow through with the "issues" that occurred and a huge THANK YOU for all of it! Hope the new owners are in and enjoying our pride and joy. -B Bess
Melissa made our first home buying experience easy and enjoyable. She was always available to help answer our questions and she was very knowledgable about the area. She went above and beyond to get us into our dream condo. We had a very short timeline to find a home and Melissa made the process as efficient as possible. I would highly recommend using her as a real estate.
Wonderful service. Focused on the bottom line from minute one. We found Melissa to be an invaluable resource when selling and buying our recent homes. We consider her to be a friend now.
Thank you again for all your help. You've done an outstanding job so far getting both of my properties rented. I'm very lucky to work with somebody as experienced, organized and detail oriented as yourself.
I just wanted to say how grateful I am for all the work you did to make it possible for me to buy such a beautiful first home. Your help through this entire process, your good humor and advocacy for me with all the players from loan to seller and everyone in between was greatly appreciated. I'm sitting now at my kitchen table, looking out the open window to my beautiful back yard and am so happy I made this plunge. Your hard work has made this moment possible, and I look forward to so many more wonderful moments at my new home. It would be a pleasure to share some of them with you!
Melissa: I really don't know how to thank you enough for helping us find the condo for my daughter. Your kindness and sensitivity to the dilemna we faced were so appreciated. And, as I mentioned previously, your professionalism has indeed restored my faith not only in your company but also your industry. My family and I are really looking forward to meeting you in person. Again, many thanks!
Melissa VanDam provided us with excellent service through the sale and purchase of our homes. She helped us price our home right to get it to sell, even with the undesirable market conditions. During the closing of both our old and new homes, she guided us through the whole process and made the paperwork a piece of cake. This was our most seamless home sale and purchase to date. Thank you Melissa!
Melissa, Soraya and I wanted to thank you for the dedication and special efforst put forth on our behalf. You did great work. Thank you
Dear Potential Home Buyers: I never had to worry about whether Melissa was looking out for me as opposed to just trying to get a sale. She worked tirelessly to help me find the right home as well as the right financing. She had a wealth of information to give me so that I was informed of not only the process, but my rights as a home buyer.
-S. Julien University of Michigan
I wanted to take the time and let you know what a great associate you have in Melissa. Often people do not take the time to give praise but they do have the time to send negative messages. This message is positive in nature. My Family recently relocated from Wisconsin to the Saline area. Melissa assisted us with house hunting for purchase or to rent. She made herself avail all hours of the day and evenings. (to include weekends and holidays) We ran into some issues with our rental and Melissa did not leave us high and dry. She helped us work through our issue and found us another house to rent. This issue was over the holidays and she never gave the impression that we were bothering her. She made us feel comfortable to call at anytime. Melissa always followed up with us and we never had to remind her to do something. In my business, Iunderstand what it means to have best in class customer service. She gave us that.
I wanted to thank you for all your efforts on the purchase of my Ann Arbor condo this fall. Purchasing from a distance can be a real challenge but you made the process seamless from start to finish. First, you were very thorough and had information I needed to understand the market; and if you didn’t have an answer, you found it immediately plus more. I had the impression you were working as hard on my behalf, as if it had been your own property. I didn’t have to worry about the details. You handled inspections, scheduled contractors, kept up on paperwork and made sure the repairs were done on time and correctly. On top of that, I know I got a great deal. In my past transactions, I always felt that I worked with good real estate agents, but your level of competence, energy and enthusiasm have set the bar for service. Very impressive. Please let me know if you ever need a reference. I would be very happy to recommend you.
Melissa was my real estate agent when purchasing my first home. Melissa went above and beyond her duties as an agent and helped explain several of the financial quirks and design benefits of home ownership. I truly felt that Melissa was an advocate for me during this overwhelming process.”
"Melissa did a great job both selling our house, and on the complexities of buying a new one. Her follow through made the difference selling our house, and she did a great job steering us through a complicated purchase.